Our terms and conditions of delivery

Payment

We accept paypal, money orders or personal cheque, cash paid directly into our account, bank transfers or credit/debit cards, we do prefer paypal or credit/debit cards if possible. Any payments other than paypal or credit/debit cards must be sent with a reference to the item/order number, Postal orders must be sent recorded delivery as we cannot take responsibility for lost money.

Returns

For returns unless an item is damaged or the wrong one sent by error then for returns the customer will have to pay the shipping costs (both ways). If you have any queries then please ask we are here to help and offer advice, if it's our fault i.e wrong item sent/damaged etc, then we will gladly refund all costs including postage. Items must be inspected upon reciept, and we must be notified immediatly of any problems you can call 01295276644 or email enquiries@homegrownhydroponics.co.uk

Shipping

All of the items we list are carried in stock, occassionly due to us having a retail shop it is possible that at the time of purchase we may run out, we have next day delivery account with our suppliers, so worst case scenario, items may take upto 48 hrs to dispatch, but please note this will happen very rarely as all items are carried in stock, and will usually be sent within 24 hours of purchase, items will be sent in plain packaging.

Postage

The postage services we use are royal mail, Parcelforce, and TNT

Dispatch time

Within 24hrs (usually)
Within 48hrs (ocassionly)
Within 72hrs (rarely)

                International Shipping

Below is a list of european countries and parts of the uk that we ship to that require shipping costs. The rates for each country are listed in the chart below. If your country is not on the list then we do not ship there. If you are from one of the places listed below and purchase an item, please wait for us to manually send you an invoice with the correct shipping amount applied before paying for your order. PAYMENT BY PAYPAL ONLY FROM OUTSIDE THE UK.

               Scottish Highlands                                     £12.00

          Northern Ireland                                        £15.88

          Channel Islands (Jersey & Guernsey)            £10.13

          Ireland (Republic of)                                  £12.61

          Belgium, Luxemburg & Netherlands              £11.42

          Denmark, France, Germany & Monaco           £13.83

          Corsica                                                    £23.76

          Italy                                                        £21.38

          Spain                                                       £21.96

          Greece & Portugal                                      £23.10

          Austria, Czech Republic, Finland,

          Hungary, Lithuania, Norway, Poland,

          San Marino, Slovakia, Slovenia,

          Sweden & Switzerland                                £28.48